Loading... Please wait...

FAQ

How do I contact customer service?
To speak to customer service, call 404-325-4600 ext.110, during normal business hours: Monday through Saturday 10am-4:30pm, EST.

What forms of payment do you accept?
We accept the following credit cards online: Visa, MasterCard, American Express and Discover. We also accept payments made by mail via money order, cashier check or personal check (items are shipped when payment clears). We accept cash for payments made in-store only.

Do you offer a layaway program?
Yes, we offer a layaway program for items that are $500 and over. Terms include a 50% down payment with the remaining balance due within 30 days (1 payment) or 60 days (two payments). Layaways with past-due scheduled payments of 30 days or more will be returned to our inventory and all prior payments will be forfeited. For high-ticket items, layaway terms are negotiable. To arrange a layaway, please contact customer service.

What is your policy regarding items damaged in shipping?
We make every effort to pack your purchase properly to ensure safe delivery. In the event your item arrives in obviously damaged condition, please refuse to accept delivery. If damage is detected upon opening, please stop the unpacking process, save all packaging material and call us immediately at 404-325-4600 for further instructions.

What is your return/exchange policy?
Returns are permitted only if the item was misrepresented. No other returns or exchanges are allowed .

What is your fee for a returned check?
Returned check payments are subject to a $25 service charge.